• This policy is applicable for Retail and Project sales.
• Return items should be in originalcondition and in packing at sellable condition.
• The return can be accepted within seven days of the period from the date of purchase.
• The customer should provide the Original invoice.
• There will be no cash refund. Another item must be purchased for the same amount.

If inspection of these products, within a period of warranty after purchasing, confirms that it is defective under everyday use in materials or artistry, GISMO will repair or, as an option, exchange the product for a similar model. The warranty will be valid from the date of the Invoice.

• 10 Years warranty for Hairlinecracks & Discoloring for AS, GROHE and KOHLER Ceramic.
• 10 Years warranty for AS, GROHE & KOHLER Faucets & Showers.
• 2 Years Warranty for AS, GROHE health faucets, Accessories, Angle valves, Hoses
• & tubes. 3 Years Warranty for KOHLER health faucets.
• 2 Years Warranty for seat covers & tank Fittings.
• 10 Years Warranty for in wall tanks, Actuation plates & flush valves.
• 5 Years warranty for AS, GROHE Sensor faucets & 10 Years for KOHLER.
• 10 Years warranty for AS, GROHE & KOHLER Cast Iron Bath Tubs and 5 Years for
• Acrylic.
• Warranty for other Brands except for AS, GROHE & KOHLER, Ceramic 5 years, Faucets&Showers 2 years, Seat covers & Other Accessories 1 Year.

• 5 Years warranty for Hairlinecracks & Discoloring for AS, GROHE and KOHLER Ceramic.
• 5 Years warranty for AS, GROHE & KOHLER Faucets & Showers.
• 1 Years Warranty for AS, GROHE & KOHLER health faucets, Accessories, Anglevalves, Hoses & tubes.
• 1 Years Warranty for seat covers & tank Fittings.
• 5 Years Warranty for in-wall tanks, Actuation plates & flush valves.
• 5 Years warranty for AS, GROHE & KOHLER Sensor faucets.
• 10 Years warranty for AS, GROHE & KOHLER Cast Iron Bath Tubs and 5 Years for Acrylic.

• Failure to present documentary evidence to prove the purchase. (invoice / Warranty Letter etc.)
• Defects or damages arising from installation, alteration, accidents, misuse or lack of proper maintenance.
• Consequential or incidental damages.